Privacy policy.
Service delivery policy.
Card payments policy.
4.1 Introduction
TZ Social Studios respects your privacy and takes reasonable steps to protect personal information collected through our website and in the course of providing our services.
This Privacy Policy explains what information we collect, how we use it, and how you can contact us regarding your information.
4.2 Business Contact Information
Business name: TZ Social Studios
Business address: 7008 187 Street, Edmonton, Alberta, Canada
Email: tzssocialstudios@gmail.com
Website: https://www.tzsocialstudios.com/
4.3 Information We Collect
Depending on how you interact with us, we may collect:
Name and contact details
Business name and professional information
Information submitted through contact or service request forms
Project requirements, communications, and feedback
Invoices, payment records, and transaction information
Technical information collected through website analytics or cookies, where applicable
We aim to collect only information reasonably necessary for our business purposes.
4.4 How We Use Your Information
We may use personal information to:
Respond to inquiries and prepare quotations
Provide and manage marketing services
Communicate with clients about projects and deliverables
Process payments and maintain financial records
Provide customer support
Maintain website security and improve our services
Meet legal, accounting, and regulatory obligations
4.5 Payments and Security
Payments may be processed through Wise or other payment providers made available to clients.
Payment information submitted through a third-party payment checkout is handled according to that provider's systems and privacy practices.
We do not ask clients to send full payment card details or card security codes by email. We take reasonable measures to protect business and customer information against unauthorised access, loss, or misuse.
No method of electronic transmission or storage can be guaranteed to be completely secure.
4.6 Sharing Information
We may share relevant information with service providers, payment processors, professional advisers, or authorities where necessary to provide our services, process payments, meet legal obligations, or protect our legitimate business interests.
We do not sell personal information.
4.7 Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including applicable contractual, accounting, tax, and legal recordkeeping requirements.
4.8 Cookies and Analytics
Our website may use cookies or analytics tools to understand website usage, improve functionality, and measure performance.
Where required, we will request consent before using non-essential cookies or similar technologies. Information about specific cookies and available preferences will be provided through the applicable website cookie controls or cookie notice.
4.9 International Data Transfers
As we may work with clients and service providers in different countries, personal information may be processed internationally. Where applicable, we will take steps required by data protection laws to protect information transferred across borders.
4.10 Your Rights
Depending on the applicable data protection laws, you may have the right to request access to, correction of, or deletion of your personal information, or to object to or restrict certain processing.
To make a privacy-related request, contact tzssocialstudios@gmail.com.
4.11 Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of external websites.
4.12 Changes to This Policy
We may update this Privacy Policy when our practices or legal requirements change. The latest version will be published on our website.
4.13 Contact
For questions about this Privacy Policy or your personal information, contact:
TZ Social Studios
Email: tzssocialstudios@gmail.com
Website: https://www.tzsocialstudios.com/
5.1 Digital Services
TZ Social Studios provides professional marketing and creative services. We do not sell or ship physical products through our website.
All services and deliverables are provided digitally, unless otherwise agreed in writing.
5.2 Delivery Methods
Depending on the service purchased, deliverables may be provided through email, shared digital files, online collaboration platforms, social media accounts, or other agreed digital channels.
5.3 Delivery Timelines
Project timelines and delivery dates are agreed upon with each client and depend on the scope of work, project requirements, and the timely provision of materials, feedback, and approvals.
For ongoing monthly services, deliverables are provided according to the schedule outlined in the applicable client agreement.
5.4 Delays
If a delay is expected, we will communicate with the client and discuss any necessary adjustments to the delivery schedule.
Delays caused by missing information, late approvals, or circumstances outside our reasonable control may affect delivery dates.
5.5 Contact
For questions about service delivery, contact tzssocialstudios@gmail.com.
6.1 Accepted Payment Methods
TZ Social Studios accepts payment for its own marketing and creative services through the payment methods displayed at checkout.
Where available, supported credit and debit cards may be used to pay for services. Accepted card brands will be displayed at checkout.
6.2 Transaction Currency
All service prices on our website are listed in Canadian dollars (CAD). The applicable transaction currency and final amount payable will be displayed before payment is completed.
6.3 Customer Acknowledgment
Customers must review and acknowledge the applicable Terms and Conditions and Refund and Cancellation Policy before completing their purchase.
6.4 Payment Security
Payments are processed through the payment provider's checkout system. TZ Social Studios does not request full card details or card security codes by email.
For payment questions, contact tzssocialstudios@gmail.com.
Contact Information
TZ Social Studios
Address: 7008 187 Street, Edmonton, Alberta, Canada
Email: tzssocialstudios@gmail.com
Website: https://www.tzsocialstudios.com/
For questions about our services, payments, cancellations, refunds, or privacy practices, please contact us by email.
Terms and conditions.
TZ Social Studios — Website Policies
Last updated: October 17, 2026
Business name: TZ Social Studios
Business address: 7008 187 Street, Edmonton, Alberta, Canada
Email: tzssocialstudios@gmail.com
Website: https://www.tzsocialstudios.com/
1. Our Services and Pricing
TZ Social Studios provides professional marketing and creative services to businesses looking to strengthen their online presence, connect with their audience, and grow their brand.
All prices listed below are monthly fees in Canadian dollars (CAD). Final pricing depends on the scope of work, deliverables, and level of support required.
Social Media Management
Social media strategy, content planning, account management, publishing, and performance reporting.
Monthly price range: CAD $900–$3,000
Content Creation
Short-form video, graphics, captions, and creative content for social media and other digital marketing channels.
Monthly price range: CAD $900–$3,000
Digital Marketing Strategy
Marketing planning, audience research, campaign development, and strategic recommendations.
Monthly price range: CAD $900–$3,000
Email Marketing
Email campaign planning, newsletter creation, copywriting, and marketing automation support.
Monthly price range: CAD $900–$3,000
Influencer Marketing
Influencer research, outreach, collaboration coordination, campaign management, and performance reporting.
Monthly price range: CAD $900–$3,000
Custom Marketing Packages
Services can be tailored to each client's needs and objectives. Monthly fees typically range from CAD $900 to CAD $3,000.
Clients receive a written proposal or service agreement outlining the agreed services, monthly fee, payment schedule, and applicable terms before work begins.
To request a quotation, contact tzssocialstudios@gmail.com.
2. Terms and Conditions
2.1 About TZ Social Studios
These Terms and Conditions govern the services provided by TZ Social Studios.
Business name: TZ Social Studios
Business address: 7008 187 Street, Edmonton, Alberta, Canada
Email: tzssocialstudios@gmail.com
Website: https://www.tzsocialstudios.com/
2.2 Our Services
TZ Social Studios provides professional marketing and creative services, including social media management, content creation, digital marketing strategy, email marketing, influencer marketing, and related services.
The services provided, deliverables, project timelines, and fees will be outlined in a written proposal, quotation, invoice, or client agreement.
Additional work outside the agreed scope may incur additional charges, subject to client approval.
2.3 Pricing and Payments
Our monthly service fees typically range from CAD $900 to CAD $3,000, depending on the scope of work and level of support required.
Payment amounts, due dates, and payment methods will be communicated before the client commits to a service.
For ongoing monthly services, clients are responsible for payments according to the agreed billing schedule. Work may be paused if payment is overdue, subject to the applicable agreement and law.
Any applicable taxes will be charged as required by law.
2.4 Client Responsibilities
Clients agree to provide accurate information, necessary materials, timely feedback, and approvals required for the delivery of services.
Delays in providing information or approvals may affect project timelines. Clients are responsible for ensuring that materials they provide may legally be used for the intended purposes.
2.5 Revisions and Changes
Any included revisions will be specified in the relevant proposal or service agreement.
Requests outside the agreed scope, including substantial changes or additional deliverables, may incur additional fees. Additional charges will be communicated before the extra work proceeds.
2.6 Intellectual Property
Ownership or usage rights for final deliverables will be specified in the applicable client agreement.
Unless otherwise agreed in writing, rights to final deliverables created specifically for a client will transfer or be licensed as agreed after full payment.
TZ Social Studios retains ownership of its pre-existing materials, templates, methods, and processes. Third-party materials remain subject to their respective licensing terms.
2.7 Marketing Results
TZ Social Studios aims to provide professional services in accordance with the agreed scope. However, we cannot guarantee specific results, including follower growth, engagement, leads, sales, revenue, or advertising performance.
Results may depend on factors outside our control, including audience behaviour, market conditions, competition, budgets, and third-party platform algorithms or policies.
2.8 Third-Party Platforms
We are not responsible for service interruptions, policy changes, account restrictions, or technical issues caused by third-party platforms such as Instagram, Facebook, TikTok, Google, or email marketing providers.
2.9 Confidentiality and Privacy
We take reasonable steps to protect confidential business information shared by clients. Personal information is handled in accordance with our Privacy Policy and applicable data protection laws.
2.10 Limitation of Liability
To the extent permitted by applicable law, TZ Social Studios will not be liable for indirect or consequential losses arising from the provision of services.
Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by law.
2.11 Changes to These Terms
We may update these Terms and Conditions from time to time. The current version will be published on our website with its latest revision date.
Changes to existing client agreements will be handled in accordance with those agreements and applicable law.
2.12 Governing Law
These Terms and Conditions are subject to the laws applicable to the relevant business and client relationship, including any mandatory consumer protections that apply.
2.13 Contact
For questions about these Terms and Conditions or our services, contact tzssocialstudios@gmail.com.
3. Refund and Cancellation Policy
3.1 General Policy
Refunds and cancellations for services provided by TZ Social Studios are governed by the terms agreed upon in each client's contract or service agreement.
Our services are customised to individual business needs and may involve time, planning, creative work, and other resources committed to a project.
3.2 Cancellation of Ongoing Services
Unless otherwise specified in the applicable client agreement, clients are generally required to provide 30 days' written notice to cancel ongoing monthly services.
Cancellation requests should be sent to tzssocialstudios@gmail.com.
Any notice period specified in a signed client agreement will apply, subject to applicable law.
3.3 Refunds
Refund eligibility depends on the applicable client agreement, the services already delivered, and any expenses incurred.
Payments for completed work and approved expenses are generally non-refundable, except where otherwise agreed in writing or required by applicable law.
Refunds for prepaid services will be assessed according to the applicable agreement and the portion of services remaining to be delivered.
3.4 Work Not Yet Completed
If services are cancelled before all agreed deliverables have been completed, any refund due will be determined by the applicable client agreement, the work completed, and any applicable legal requirements.
3.5 How to Request a Refund or Cancellation
To submit a request, email tzssocialstudios@gmail.com and include:
Your name and business name
The service purchased
The invoice or transaction reference, if available
The reason for your request
We will review the request and respond using the contact information provided.
3.6 Refund Processing
Approved refunds will be processed through the original payment method where reasonably possible. Processing times may depend on the payment provider and the client's financial institution.
Nothing in this policy limits any mandatory rights available under applicable consumer protection laws.
3.7 Contact
For refund or cancellation inquiries, contact tzssocialstudios@gmail.com.